SSA Refund Policy
Refunds may be requested up to eight working days before a planned event, and are subject to a £10 administration fee. We are unable to process refunds after the eight working day cut off point.
We are committed to protecting the online privacy of visitors to the Sussex School of Archaeology Limited (SSA) website as part of the EU Privacy Law. This policy applies only to the website provided by SSA. The purpose of this policy is to inform you about the types of information we gather about you when you visit our website, how we may use that information, and how we disclose it to third parties if applicable.
Information that SSA collect
The SSA has a policy of respecting the rights and privacy of visitors to this website. Any information you have provided will be held in accordance with the Data Protection Act, and you may obtain a report detailing all the information that this organisation holds about you Please contact us for this information. Should you wish to be removed from our mailing lists etc please contact us with this request. Please be aware it may take 7 days for any information to be removed.
At various locations on our website, we may request that you supply us with "personal information," such as your name, email address, mailing addresses, home or work telephone number. You will always know when we are collecting personal information because we only collect personal information when you voluntarily submit it to us through our online forms. Although you do not have to provide us with any information to visit our website, you may not be able to fully utilize all of the services on our websites if you choose not to provide certain information.
When you use our website, we may also collect "non-personal information," which is information that, by itself, cannot be used to identify or contact you, such as demographic information Non-personal information may also include technical information, such as your IP address, the type of browser you are using. Non-personal information may also include information that you provide us through your use of our website.
How the SSA uses the information collected (if applicable)
We use your personal information to provide you with any services that you may request or require, to communicate with you. We may use aggregated non-personal information about our users to understand our website's demographics, such as the geographic distribution of our users, the age ranges of our users, or a combination of these or other demographics. We use the non-personal information we collect to analyse how our websites are being used and to improve the content of our website.
E-mail communications: General
If you send us an e-mail with questions or comments, we may use your personal information to respond to your questions or comments, and we may save your questions or comments for future reference. However, aside from our reply to such an e-mail, or if you apply to join the SSA mailing list service it is not our standard practice to send you an email unless you request a particular service that involves email communications or in order to provide support.
E-mail communications: Subscription to SSA Mailing List service and registration of course interest and friends of SSA membership
If you apply for the e-mail mailing list service and/or registration of course(s) interest and friends of SSA membership we may use your personal information to respond to you with SSA news and information when applicable.
Privacy and disclosure of information to third parties
SSA regard your information as private and confidential. SSA will never or sell your contact information or any other information I may have about you. Except as specifically set forth in this policy, we do not share your personal information with any affiliated or non-affiliated third parties without your permission. We may disclose aggregate information, such as demographic information, and our statistical analyses to third parties. This aggregate information does not include your personal information.
Our website may contain links to other websites. We have no control over the privacy practices or the content of any of our business partners, sponsors or other websites to which we provide links from our websites. You should check the applicable policies of the third-party websites when linking to other websites.
Security of the information we collect
The security of your personal information is important to us. We maintain physical, electronic, and procedural safeguards to secure your personal information. However, "perfect security" does not exist on the Internet, and there is always some risk in transmitting information electronically. This website takes precautions to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.
The accuracy of the information we collect
After receiving a request to change your information, we will make reasonable efforts to ensure that all of your personal information we actively use to operate our website will be updated, corrected, changed or deleted, as appropriate, as soon as reasonably practicable. However, we reserve the right to retain in our archival files.
Sussex School of Archaeology Limited reserves the right to change this policy at any time and will post any changes to this policy as soon as they go into effect. Please refer back to this policy on a regular basis.
This policy is effective as of 1 March 2013 and revised 25/05/18